Why India asked Meta to pause the new WhatsApp Username feature.
WhatsApp launched a feature allowing users to chat via unique usernames instead of sharing phone numbers. Aimed at protecting personal privacy and preventing unwanted calls.
The Ministry raised concerns over impersonation, digital fraud, and phishing scams. Fake accounts could misuse usernames of banks or government officers to target citizens.
Privacy Advocates: Call it a massive privacy win against spam and harassment. Government: Argues phone numbers are essential anchors for accountability and preventing financial fraud.
Meta submitted a formal response explaining its security protocols. WhatsApp agreed to hold the feature's release in India until government consultations wrap up.
Apps like Telegram and Signal already offer username-based messaging. The Indian government has also sought explanations from them on anti-fraud measures.
Accounts still require a verified phone number to operate. Features will limit messaging attempts to stop impersonation and automated abuse.